Deadline: Sun, 05/19/2024 - 12:00pm Employer: American Forest Foundation Job Field: Forestry Job Type: Full Time Location: Georgia Location Detail: Flexible, Georgia Job Description: Led by the Product Implementation team, AFF is piloting new program opportunities for landowners to engage in the carbon markets. The Account Manager position is focused on enrolling landowners into available pilot program(s). The Account Manager functions as the on-the-ground program and customer service representative for the pilot program. A successful Account Manager will develop high-trust relationships across local landowner contacts, provide responsive and thorough customer service, and contribute to meeting aggressive individual and team acreage enrollment goals. Responsibilities: Ensure smooth, consistent, and timely landowner stewardship across landowner journey stages, from initial acquisition through post-project engagement. This includes, but is not limited to answering phone and email inquiries, visiting landowner properties to confirm eligibility, stewarding landowners through contract + site prep stages. Track landowner progress in required AFF databases in a timely and detail-oriented manner. Organize and attend local community events (or webinars) designed to build landowner interest in the pilot program offers and addressing any community questions or concerns. Inform content and framing for AFF-produced landowner engagement tools (e.g., flyers, presentations, yards signs, etc). Inform pilot program design strategies that improve access and enrollment for underserved landowners. Help AFF better understand barriers to landowner engagement, and brainstorm solutions. Participate in weekly pilot team meetings (via Zoom) to clarify landowner engagement progress, flag concerns / questions, and discuss next steps. Respond to other landowner engagement and team requests as needed. Qualifications: Bachelor’s degree in sales, marketing, or natural resources management from an accredited college or university, business, or related field preferred. Three to five years of experience. Experience working in Alabama, Georgia or South Carolina, and an understanding of the needs and concerns of different farming communities in this region. Experience managing a portfolio of customers or clients, responding to their needs and stewarding their journey towards closing a deal Excellent organizational skills with attention to detail and the ability to plan and problem solve effectively Strong initiative; a self-starter with tenacity, resilience, competitiveness, consistency, and high energy Comfortable with and open to learning, change, and ambiguity in a fast-paced and growing team, program, and business market Strong interpersonal skills with the ability to interact with a wide variety of constituencies, and act both independently and as part of a team Time management skills, with the ability to prioritize, coordinate, and manage multiple priorities Experience and knowledge of forest conservation, forest management, and natural resources (preferred). Salary: $68,000 - $76,000 Annually How to Apply: https://recruiting.paylocity.com/Recruiting/Jobs/Details/2309192?source=AFF%20Website
