Employer Tennessee Aquarium Job Description, Responsibilities and Required Qualifications or Skills Key ResponsibilitiesInput and analyze donor contributions to ensure accurate processing. Enter gifts—including checks, credit cards, and ACH/EFT transactions into the appropriate databases with high accuracy and attention to detail.Act as the main point of contact for donor-advised funds (DAFs), IRA distributions, and matching gift organizations. Coordinate with the finance department to ensure accurate reconciliation of ACH and other electronic gift transactions.Maintain accurate donor records within the Humanitru and Ticketure databases. This includes managing donor circle memberships and renewals, updating donor wealth screening profiles, and tracking all correspondence.Oversee the acknowledgment and renewal mailing process, including monthly inventory of printed materials, preparation of donor acknowledgment letters, and distribution of annual fund donor circle renewal notices.Maintain working knowledge of both the CRM and POS systems, including running donor reports, providing database health and clean up, and digitizing/updating current donor records to ensure accurate reporting.Provide responsive support to donor requests, including facilitating ticket access, coordinating personalized experiences, managing event reservations, and fulfilling additional needs as directed.Engage with donors at the direction of the Director of Strategic Advancement.Assist with planning and executing donor and member events, providing support as needed. Key RequirementsCollege degree in a related field required (Non-Profit Management, Public Administration, Communications/Public Relations, Business Administration/Management, Fundraising, etc.)2 years of experience providing development, administrative, or customer service supportExcellent communication skills (verbal, written, listening)Exhibits strong interpersonal skills and a professional attitude in the workplaceStrong computer proficiency and ability to learn new software quickly Ability to work well within a team environmentProven track record of managing competing priorities efficiently while ensuring accuracy and exceptional attention to detailMust uphold strict confidentiality in all aspects of the role Job Field: Policy/Administrative Job Type: Full Time Location Detail: Chattanooga, TN Salary: Mid $40,000’s, hourly, commensurate on education and experience Job Benefits: Comprehensive package of benefits including health, dental, vision, retirement with match and base, sick and vacation time, holiday pay, and more! Application Deadline: Mon, 07/21/2025 - 12:00pm Link to Full Job Posting: https://tnaqua.applicantpro.com/jobs/3789551
