Employer Pheasants Forever and Quail Forever Job Description, Responsibilities and Required Qualifications or Skills Overview: Pheasants Forever and Quail Forever is seeking a detail-oriented, customer-focused Programs Support Specialist to join our National Seed Programs Team. If you are passionate about conservation, enjoy supporting others through excellent service and organization, and thrive in a work-from-home environment, this is your opportunity to help deliver native habitat to projects across the country.The Seed Programs Support Specialist is a key member of our 5-person Seed Team and will serve as the primary contact for customers, helping ensure smooth order processing, strong communication, and industry leading service. This position is remote, full-time, and ideal for someone with excellent administrative skills and a passion for conservation.What You’ll Do:Deliver an industry-leading experience to customers by fulfilling orders, promptly distributing requested invoices, PLS sheets and other requested information.Place customer orders, provide invoices and statements, secure and apply payments, and provide financial summaries.Serve as the primary point of contact for customers, partners, and contractors through a centralized email and phone service.Direct technical questions (custom mixes, site preparation, seeding, etc.) to the appropriate conservation specialist.Collaborate with our accounting team as needed to provide information on taxes, tax exempt documentation and customers.Work closely with the seed team to schedule meetings, conferences, events, and related logistics.Administer contractor information for projects including RFP proposals, bid summaries, payment information, and reporting.Work with vendors to collect payment information and invoices to process payments including W9s and ACH forms.Assist in the development of educational and promotional materials and support updates to social media and websites.Limited travel will be required for meetings and training. What We’re Looking For:Strong organizational skills and attention to detail.Demonstrated customer service experience.Familiarity with Microsoft Office (especially Word and Excel); CRM experience is a plus.Ability to manage shared drives and databases.Professional communication across email, phone, and text.Self-starter, detail-oriented, and able to work both independently and collaboratively in a team environment from a home office.Comfortable handling confidential financial information (credit card entries, W9s, ACH forms).Ability to lift 25 lbs.Preferred Qualifications Include:Degree in business, accounting, or natural resources.Experience with accounting tasks or systems.Demonstrated customer service skills.Writing or marketing experience is a bonus. Job Field: Forestry Parks, Recreation and Tourism Water and Soil Resources Wildlife Policy/Administrative Community Forestry & Arboriculture Other Job Type: Full Time Location Detail: Location: Remote (U.S. Based) Salary: $40,000 to $50,000 (commensurate with experience) with annual performance-based raises, plus benefits Job Benefits: Benefits include:Health, vision, dental and more insurance coverage plans are available.401(k) Retirement plan with an employer match of up to 5%.Student Loan Assistance program of up to $200/month for eligible employees.Paid Time Off accrued at 15 days (120 hours) per year for new employees (increasing after 3 years).Bereavement/Family/Sick Leave of 6 days (48 hours) per year.13 Paid holidays.How to applyVisit our website at: www.pheasantsforever.org/jobs Please combine your cover letter, resume and 3 references into one document before uploading to your application on our Recruitment website. ONLY ONLINE APPLICATIONS WILL BE ACCEPTED Contact: Michael Retterer, National Seed Programs Manager, mretterer@pheasantsforever.org, or (937) 631-1064 Application Deadline: Fri, 08/08/2025 - 12:00pm Link to Full Job Posting: https://pheasantsforever.applytojob.com/apply/z4nNYfvqHP/Seed-Programs-Support-…
