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Senior Manager of Landowner Engagement, Product Implementation

Deadline:
Employer:
American Forest Foundation
Job Field:
Forestry
Job Type:
Full Time
Location:
Regional/Multiple
Location Detail:
Remote
Job Description:
  • Design and implement engagement strategies that acquire interested and eligible landowners for pilot program offer(s) at a cadence that meets target acreage needs and program processing capacity. 
  • Onboard and manage contracted local coordinators, ensuring that these representatives provide superior customer service to landowners and assist the pilot program(s) in achieving enrollment targets. 
  • Ensure smooth, consistent, and timely landowner stewardship across landowner journey stages, from initial acquisition through post-project engagement. This includes leading the landowner enrollment process – which involves ensuring parcel data is received and accurate; presenting estimates and providing guidance on FFCP contract and practice terms; compiling required material for contracts; and responding to ongoing questions and concerns in a timely manner. 
  • Lead pilot program design strategies that improve access and enrollment for underserved landowners.
  • Establish and steward trusting relationships with external partner organizations. 
  • Identify opportunities to lower costs per VCU (e.g., lowering outreach costs and/or increasing enrollment conversion rates) as part of the team’s continuous push to iterate and improve upon the pilot program design and the organizational business model.
  • Liaise regularly with the Business Intelligence, FFCP Account Management, and MarComms teams, to analyze, share, and capture learnings across divisions that continue to improve landowner engagement processes and strategies.
  • Coordinate closely with the Climate Finance and Policy teams to co-develop externally shareable content for key stakeholders.  
Qualifications:
  • Bachelor’s degree in sales, marketing, or natural resources management from an accredited college or university, business, or related field preferred. Three to five years of experience.
  • Experience managing a portfolio of customers or clients, responding to their needs and stewarding their journey towards closing a deal
  • Experience developing and successfully executing strategies and associated workplans for multi-stakeholder, multi-year projects. 
  • Excellent organizational skills with attention to detail and the ability to plan and problem solve effectively
  • Strong initiative; a self-starter with tenacity, resilience, competitiveness, consistency, and high energy
  • Comfortable with and open to learning, change, and ambiguity in a fast-paced and growing team, program, and business market
  • Strong interpersonal skills with the ability to interact with a wide variety of constituencies, and act both independently and as part of a team
  • Time management skills, with the ability to prioritize, coordinate, and manage multiple priorities
  • Experience and knowledge of forest conservation, forest management, and natural resources (preferred).
Salary:
$82,000 - 92,000
How to Apply:

https://recruiting.paylocity.com/Recruiting/Jobs/Details/2313242?source=AFF%20Website

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